Success Stories

The following are some of our testimonials, success stories and news about the financial support services we provide to our elderly and vulnerable clients: 

Thank You letter – Hopton Caravan

Dear Neil, Richard and I spent Saturday at Hopton visiting Wendy in her caravan. She was staying there for a couple of nights with Debbie and Juanita and Margaret Underwood. We wanted to write to let you know what a lovely day we had but mostly what a treat it was to...

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Cleo

hrough this. During this time you endlessly advocated and represented the customer’s needs and it was clear from Mums feedback today that your input made a significant impact.”

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“Molly” written by a family member

“Molly was 4 months old when we had to take her to Great Ormond Street Hospital as she had a heart problem…..the consultant took one look at her and said “ this child is a mongol, will never walk, will never talk, will be a cabbage all her life, put her in a home and...

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Charlene’s Story

Charlene lived in a large, communal building with seven male housemates and this proved to be a very isolating experience for Charlene. Meals were served through a hatch and at other times the kitchen was locked which meant Charlene couldn’t prepare a snack when she...

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Joe’s story

Joe is 58 years old and for a long time he has held a dream of visiting Malta for a holiday, a destination which holds very special memories for Joe. Joe has spent much time researching his holiday and has even visited Norwich Airport to gather details about flights...

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A message from Australia!

Lynne’s Letter These comments to the PDS are from Lynne who lives in Australia and are about her sister who lives on her own in Suffolk. “That is such fantastic news….. I am feeling so much more reassured about my sister’s financial future.  I have made peace...

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Heather’s story

Heather lived in a large bungalow with around eight others and had her own room but shared the kitchen and living areas. Sadly, Heather spent most days in her room, rarely leaving it or the bungalow. Her level of well-being at this time was very poor both emotionally...

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